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Sprint has a dedicated department that handles suspension of accounts for deploying service members and their families.

I called them to suspend my son’s cell phone account while he is deployed. It was kind of hard to find the right number to call so here it is for others to find.

1-877-445-077

Sprints uses a real-time DOD web-service to verify a service member’s active duty status. For it to work, they need the following information for the service member: first name, last name, birthday, social security number.